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Subject: "Report Error" Archived thread - Read only
 
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Conferences Support Topic #2489
Reading Topic #2489
nlelm
unregistered user
Jul-11-05, 01:14 PM (PDT)
 
"Report Error"
 
   I've justed added last months log files to sawmill and now when I pull reports for the first time I get this message "Error in generating the report or in displaying progress for ....(whatever I'm trying to pull i.e. session_overview, pages, individual_sessions, etc)". If I clik on the link for that report again it comes up with no problem. I'm running version 7 and this is the first time I've experienced the problem.

Any help is appreciated,
Thanks!


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dgilmoreadmin
Member since Nov-18-04
3844 posts
Jul-12-05, 01:16 PM (PDT)
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1. "RE: Report Error"
In response to message #0
 
What version of Sawmill are you using?

If you are not using 7.1.11, I suggest upgrading to that version.

One thing you can try is to clear out (remove the files within) the report cache. The report cache is located in the Sawmill install directory located in LogAnalysisInfo/ReportCache.

David
Sawmill Product Support Team
support@flowerfire.com


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