Dear Sirs, we are evaluating its product to analyze logs of a Contivity 2600 of nortel, but when adding the archives, always give back result 0. They give support to this model? Thanks.
1. "RE: Nortel Contivity Support"
In response to message #0
We support this format, however, it's possible the log data format your device is generating varies slightly from the one we based the plug-in on. I'd suggest sending a sample of the log data to support ( < 3MBs ) and we can take a look at what's going on and extend the plug-in if necessary.
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