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homolupus
Member since Aug-6-09
1 posts
Aug-06-09, 02:31 AM (PDT)
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"Database update issue"
 
  
Hello,

While evaluating Sawmill Professional 8.0.9 and considering it for our reporting needs there is a serious issue where it appears that database updates are not actioned.

Log sources are two shared folders on the network (set up as such with access credentials set-up manually) with files picked up via wildcards. The update task seems to run, but never recognizes that any data would be updateable. Manually updating database has no effect, manually rebuilding database picks the changes up.

Please advise whether this is expected behaviour or if there are any suggestions to get this working - as far as we are concerned this is a showstopper, but it is unclear whether this is due to running it on the test enviroment (desktop machine, essentially) or some internal issues with sawmill.

BR,
Karlis Zigurs


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i21
Member since Mar-21-02
2290 posts
Aug-07-09, 00:17 AM (PDT)
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1. "RE: Database update issue"
In response to message #0
 
Hi, this sounds suspicious, but does it only happen for network shares, does the update work if done on the local machine?

--
Graham
Sawmill EMEA
http://www.sawmill.co.uk
support~AT~sawmill.co.uk

KB & Ticket management: http://dev.sawmill.co.uk/support/


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arcadio
Member since May-12-10
2 posts
May-13-10, 00:10 AM (PDT)
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2. "RE: Database update issue"
In response to message #1
 
   LAST EDITED ON May-13-10 AT 00:15 AM (PDT)
 
I noticed the same behavior, either with share folder and local folder.
My syslogNg generate a new folder with the dayly logfile but sawmill dosn't semms to reat it antil a manual rebuild/update of the db

Any suggestion ? I'm using the evaluation as enterprise ed

thanks


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