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Subject: "Can not get email reports"     Previous Topic | Next Topic
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WilliamD
Member since Apr-10-13
6 posts		 Apr-10-13, 06:46 AM (PDT)
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"Can not get email reports"
 
   I tried to email two reports -each from a different section. I am positive I entered in the SMTP data correctly and even tried a different SMTP that was also correct.

The emails are never received. Nor is there any notice in the sawmill that there were any probems sending the email.

I am evaluating a Professional copy single profile.


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SawmillSupportadmin
Member since Apr-2-13
6 posts		 Apr-10-13, 09:20 AM (PDT)
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1. "RE: Can not get email reports"
In response to message #0
 
   By what method did you try to send the emails - Sawmill scheduler, command line, from the report page?

If you look in your Sawmill Task Log (Admin -> Tasks -> View Task Log), do you see any errors there associated with the email report tasks?

Sawmill Support


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WilliamD
Member since Apr-10-13
6 posts		 Apr-10-13, 09:39 AM (PDT)
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2. "RE: Can not get email reports"
In response to message #1
 
   LAST EDITED ON Apr-10-13 AT 09:46 AM (PDT)
 
Hi,

Thanks for the reply....

In every case the error is this:

"The SMTP server (mail server) you specified (mail.the server I named.com) refused the connection (on port 25).

The port it needs to be is SMTP: Port 1025.

How do I change the port?


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SawmillSupportadmin
Member since Apr-2-13
6 posts		 Apr-10-13, 11:22 AM (PDT)
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3. "RE: Can not get email reports"
In response to message #2
 
   In your Sawmill SMTP preference, you can specify a port:

mail.somewhere.com:1025

Sawmill Support


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