{=
  include("docs.util");
  start_docs_page(docs.technical_manual.page_titles.disable_antivirus);
=}

	<p><strong>Disable antivirus active scanning of the $PRODUCT_NAME installation directory.</strong></p>

	<p>Active-scanning antivirus software (and automatic disk defragmentation software, or indexing
	software), which runs continually and monitors all files on the disk, can interfere with $PRODUCT_NAME's
	operation. This software may also incorrectly conclude that $PRODUCT_NAME's database files contain
	viruses (they don't), causing it to modify or delete the files, resulting in database corruption.
	This can cause log processing, database building and report generations to fail. This type of
	software also considerably slows $PRODUCT_NAME processing and reporting down, in very extreme
	cases, making it as much as 20 times slower.</p>

	<p>So, you must disable scanning of the directory where $PRODUCT_NAME is installed, or $PRODUCT_NAME databases
	are located in order for $PRODUCT_NAME to operate properly. It is not necessary to disable the active-
	scanning software entirely; just configure active scanning so it excludes the $PRODUCT_NAME installation
	directory and subdirectories and files. Most antivirus products can be configured to exclude
	scanning of certain directories.</p>

{= end_docs_page() =}