{=
  include("docs.util");
  internal.docs.tab = "USER";
  start_docs_page(docs.user_guide.page_titles.user_overview);
=}
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<p><b>Overview</b></p>

<p>$PRODUCT_NAME reports on your website activity. As a User of $PRODUCT_NAME you will have access to the following areas:</p>

<ul>
    <li>{=docs_user_chapter_link('user_admin_layout')=}</li>
    <li>{=docs_user_chapter_link('user_report_layout')=}</li>
</ul>

<p>$PRODUCT_NAME creates reports for you on-demand, so when you want to look at a report, you are seeing the most up to date information $PRODUCT_NAME knows about. $PRODUCT_NAME can be configured to update the reports whenever you want (you need to contact your $PRODUCT_NAME Administrator to change this) but typically they are updated daily. $PRODUCT_NAME's reports are on-demand and are created when you click on the "Show Reports" link. This allows you to "drill down" into the reports by selecting only those parts of the data you are interested in. The process of selecting only parts of the data is called "filtering" in $PRODUCT_NAME and you have a number of filter options to choose from. To find out about how to use the $PRODUCT_NAME filters, see {=docs_user_chapter_link('user_filters')=}</p>

<p>$PRODUCT_NAME filters can be used to break down the reports into manageable chunks, for example, to see all traffic for a given visitor or all traffic on only one of your domains. By breaking down the reports into different types of data you are able to use $PRODUCT_NAME to answer some of your questions.</p>

<p>Examples of the questions you might have are:</p>

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          <img src={=fileref('picts/docs/user_guide/menu_leaf_selected.gif');=}> <b>Who is coming to my site?</b> - You can see the domains they're coming from (or just the IP addresses) and if your visitors login, their login username as well. The information that $PRODUCT_NAME can show about your visitors is limited to the IP address and domain, the username and the geographic location where the IP address or domain is registered. If your users login to your website and they have provided further information about themselves to you, then it might be possible to incorporate that information into the $PRODUCT_NAME reports, but this will need to be done by your $PRODUCT_NAME Administrator.</td>
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          <img src={=fileref('picts/docs/user_guide/menu_leaf_selected.gif');=}> <b>Where are they coming from?</b> - $PRODUCT_NAME can show you the geographic location of your visitors by country and by city.</td>
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          <img src={=fileref('picts/docs/user_guide/menu_leaf_selected.gif');=}> <b>What are they looking at?</b> - $PRODUCT_NAME can show you all the pages that have been viewed on your site, not just the top ten, use the {=docs_user_chapter_link('user_table_row_numbers')=} section of the report to see more rows. You can also view the page they looked at by clicking on the <img src={=fileref('picts/page_link_icon.gif');=}> icon next to each URL.</td>
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          <img src={=fileref('picts/docs/user_guide/menu_leaf_selected.gif');=}> <b>When are they visiting?</b> - You can see which days received the most traffic, how your traffic is growing over time, which weekdays and hours are peak, and more.</td>
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          <img src={=fileref('picts/docs/user_guide/menu_leaf_selected.gif');=}> <b>What are they doing?</b> - With the Entry Pages report, you can see where they enter the site, which paths they take through the site, the Session Paths report, and where they leave, the Exit Pages report.</td>
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          <img src={=fileref('picts/docs/user_guide/menu_leaf_selected.gif');=}> <b>How long do they stay?</b> - $PRODUCT_NAME can show you how long visitors are looking at your web site and how long they look at individual pages on your site, use {=docs_user_chapter_link('user_session_overview')=} and {=docs_user_chapter_link('user_session_views')=} for this.</td>
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          <img src={=fileref('picts/docs/user_guide/menu_leaf_selected.gif');=}> <b>Who brought them?</b> - By using the Referrers report, you will see where they found the link that brought them to your site, whether it was a search engine (if it was, what they searched for in the search engine), an advertisement, a link on some other web page or if they came directly to your site. For more info, see the <a href="?dp+docs.user_guide.user_metrics_referrers">Referrers</a> report. You can also visit the site that brought them to your site by clicking on the <img src={=fileref('picts/page_link_icon.gif');=}> icon next to each one.</td>
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          <img src={=fileref('picts/docs/user_guide/menu_leaf_selected.gif');=}> <b>What are they using to browse?</b> - This is very useful information that can tell you which operating systems and web browsers they're using. It is also possible to find out what the screen resolution and screen depth is of your visitors screens, this can be set up by your Web developer and your $PRODUCT_NAME Administrator.</td>
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          <img src={=fileref('picts/docs/user_guide/menu_leaf_selected.gif');=}> <b>Which are links broken?</b> - You can see a report of which pages that were requested on your site that are no longer available, or were never available.</td>
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   </table>

<p>For more detail about how to interpret the reports, see {=docs_user_chapter_link('user_interpreting_reports')=}.</p>

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<br><br><li>{=docs_user_chapter_link('index')=}</li>{= end_docs_page() =}