.

Notes:

• A Maintenance Release is a bug-fix update with an increase in the third version number (after the second decimal point of the version). For example, 8.1.4 to 8.1.5 is a maintenance release to fix a small number of bugs.

• A Minor Release is a small feature improvement update with an increase in the second version number (after the first decimal point of the version). For example, 8.0.9 to 8.1.5 is a minor release to implement some small features.

• A Major Release is an upgrade with significant new features and/or significant performance improvements with an increase in the first number of the version. For example, 7.2.18 to 8.1.5 is a major release to upgrade significant features.

• The Multiple Year Discount reduces the cost of Premium and Basic support by 10% per year, beginning with the second year, for up to five years. For a Premium Support contract, which is priced at 25% of the license price, the second year costs 22.5%, the third year 20%, the fourth year 17.5%, the fifth year 15% and the sixth year 12.5% of the license price. For a Basic Support contract, which is priced at 10% of the license price, the second year costs 9%, the third year 8%, the fourth year 7%, the fifth year 6% and the sixth year 5% of the license price. No Multiple Year Discounts are offered past six years, and the discount only applies at initial purchase or during a renewal.

If you have questions about the support programs, please contact us at sales@sawmill.net.

For a complete description of Premium Support, see the Sawmill Premium Support Program documentation.