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Conferences Support Topic #3865
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Thomas
unregistered user
Dec-28-07, 04:18 AM (PDT)
 
"CCProxy logs problem"
 
  
Hello.

I have downloaded the latest version (sawmill7.2.11_x86) and installed in on Windows 2003 so as to analyze CC Proxy logs.

In the pathname i choose : "C:\CCProxy\Log\log*.txt"
but when i hit the "update database" button, i get this :

"Updated database. (Reading log data from all files in C:\CCProxy\Log\ matching regular expression ^log.*\.txt$.). Processed 2306 lines (380.48 k) in 00:00:03; 768 lines per second; 126.83 k per second. Total entries accepted: 0"

and the reports page is empty..

Any ideas what might be wrong?

Thank you for your time.

Thomas


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Thomas
unregistered user
Dec-31-07, 00:27 AM (PDT)
 
1. "RE: CCProxy logs problem"
In response to message #0
 
  
Well?
Anyone?


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i21
Member since Mar-21-02
1960 posts
Dec-31-07, 00:36 AM (PDT)
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2. "RE: CCProxy logs problem"
In response to message #1
 
Hi, your logs are likely a different format (it might be a very small diff that breaks our current support) to the ones we support. If you can send us a sample of your logs (1MB compressed) as an attachment (or some place we can download it) and I will see why it does not work.

If it is a bug I will fix it, if it is a different format, we will need to enter it into our log format queue for updating.

Cheers,

graham

--
Graham
Sawmill EU
http://www.sawmill.co.uk
support~AT~sawmill.co.uk


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