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Subject: "Error in get_progress_state.cfv"

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sawmillnmm
Member since Jan-7-09
3 posts

Nov-03-09, 01:37 PM (PDT)

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"Error in get_progress_state.cfv"

Hi,

I get this error when trying to access any account:

Error in get_progress_state.cfv when reporting report progress!
report_job_id: 8b91e252e9dc6d30f20ec1f5887be8f4
is_active_task: false
progress_exists: true
progress_state:

Report element(s) state:

overview
report_element_id: 1d87efd7038f451e9d09d36ae1b2be53
report_element_file_name: b21a95170876617600155c57dec4fe16.txt
raw_report_element_exists: false
html_report_element_exists: false

Error occurred at: : ../src/config_node_evaluate.cpp:6649
Error occurred in Salang at LogAnalysisInfo/templates/progress/get_progress_state.cfv:151

New Media Mill

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dgilmore
Member since Nov-18-04
3240 posts

Nov-03-09, 10:26 PM (PDT)

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1. "RE: Error in get_progress_state.cfv"
In response to message #0

Hi-

What version of Sawmill is installed?

David
Sawmill Product Support Team
support@flowerfire.com

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sawmillnmm
Member since Jan-7-09
3 posts

Nov-04-09, 06:02 AM (PDT)

2. "RE: Error in get_progress_state.cfv"
In response to message #1

Sawmill r7-2 CVS (x86-64_linux, Webserver Mode)

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sawmillnmm
Member since Jan-7-09
3 posts

Nov-04-09, 09:06 AM (PDT)

3. "RE: Error in get_progress_state.cfv"
In response to message #1

Hi David,

So what could be the problem?

Thanks.

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sawmillnmm
Member since Jan-7-09
3 posts

Nov-09-09, 07:30 AM (PDT)

4. "RE: Error in get_progress_state.cfv"
In response to message #3

I think I solved the problem. I killed the all the sawmill processes and restarted it. That seem to have solved it.

But I think the core reason behind the error is that there were too many sawmill process running. And the update database script that is being run every night at 12 seems to take a really long time. It goes beyond 24 hours and conflicts with another update process.

Is there anything I can do to avoid that?

Thanks,

Ashish

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dgilmore
Member since Nov-18-04
3240 posts

Nov-16-09, 10:32 AM (PDT)

5. "RE: Error in get_progress_state.cfv"
In response to message #4

Hi-

Not sure if there's any way to avoid the issue you were seeing, sounds like Sawmill got into an unexpected state and as a result you saw unexpected behavior.

David
Sawmill Product Support Team
support@flowerfire.com

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